Some Constraints Are Useful
How to Spot a Constraint (Before It Hurts You)
Not all constraints are problems. But the ones you don’t recognize can quietly sabotage your best efforts.
Some Constraints Are Useful
Constraints can be productive. Think about it: sonnets have 14 lines, haikus follow strict syllable counts, and Hollywood’s 90-minute rule made some directors master storytellers. In other words, constraints aren’t the enemy—they’re just part of the system.
In society as a whole, ethics are customs are constraints, and thank goodness we have them.
In business, the real problem isn’t having constraints. It’s not noticing them. When constraints go unrecognized, they quietly drain time, effort, and resources. But once you spot them, you can manage—or even leverage—them.
What a Constraint Really Is
A constraint is anything that limits the output or effectiveness of a system. It could be physical (like a machine or a person’s availability), procedural (a rule or policy), or structural (organizational design or reporting lines). Some are necessary and useful, while others are outdated or just plain accidental. The trick is seeing them for what they are.
The Danger of the Invisible Constraint
You can’t improve what you don’t acknowledge. Invisible constraints tend to leave a trail of clues:
You’re working harder but not getting better results.
One part of the system consistently hits backlogs or burnout.
Projects almost work—but stall in the same places every time.
Optimization efforts fall flat, with little or no return.
It’s like rearranging furniture on a locked floor—you can move things around all you want, but nothing’s really changed.
How to Spot the Real Constraint
Follow the flow of value and watch where it slows down. Keep an eye out for:
Queues that keep growing or handoffs that pile up.
Firefighting that always seems to start in the same spot.
“Gatekeeper” roles that everyone needs access to.
A good litmus test: If you could instantly double the capacity of just one resource, where would it make the biggest difference?
What Happens After You Find It
First rule: Don’t just jump in and fix it—protect it. Make sure you’re not overloading or starving the newly discovered constraint.
Once you clear a physical constraint, don’t be surprised when a new one pops up somewhere else. Eliminate the bottleneck on a machine, and material handling might become the new issue. If it’s a policy constraint, changing it won’t necessarily reveal a new one right away—but rest assured, there are always more.
Anticipating the next constraint is the real skill. If your “fix” just shifts the problem to a harder-to-manage resource, you’re worse off than before.
Real-World Examples:
· Marketing: A successful campaign increases demand, but manufacturing can’t keep up, leading to stockouts and missed opportunities.
· Manufacturing: Production finally catches up, but now distribution lags behind—warehouses overflow, and shipping delays become the new bottleneck.
· Distribution: Logistics are smoothed out, but now customer service is overwhelmed by inquiries about late deliveries and product availability.
· Customer Service: Even after distribution is stabilized, customer service remains backlogged, dealing with lingering dissatisfaction from previous delays.
In each case, solving one constraint revealed the next. Anticipating this shift allows leaders to prepare rather than be caught off guard.
Conclusion: Visibility Is Power
You don’t need to eliminate every constraint. You can’t. But if you can see them—and predict what comes next—you can lead with far greater confidence.